Privacy Policy
Effective Date: [Insert Date]
At Preeti Counseling Hub (PCH), we are committed to protecting your privacy. We ensure that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, whether in-person or online. Please read it carefully.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:
• Book an appointment or register for services.
• Complete intake forms or assessments.(Depend on case to case )
• Contact us via phone, email, or through our website.
• Participate in online counselling sessions.
• Interact with us on social media or through other online platforms.
The types of personal information we may collect include:
• Name, address, email, and phone number.
• Date of birth, gender, and other demographic information.
• Health and medical information relevant to your counselling needs.
• Payment details, including credit/debit card information.
• Any other information you choose to provide during your interaction with us.

2. How We Use Your Information

We use the information we collect to:
• Provide and manage our counselling services.
• Communicate with you regarding appointments, sessions, and follow-up care.
• Process payments for services rendered.
• Maintain and update our client records.
• Improve our services and develop new offerings.
• Conduct research and analysis to enhance our counselling practices.
• Comply with legal obligations and protect the rights of our clients and staff.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:
• Encryption of sensitive information transmitted online.
• Secure storage of physical and electronic records.
• Access controls to limit who can view or process your data.
• Regular reviews and updates of our security practices to protect against
unauthorized access, alteration, disclosure, or destruction of your personal
information.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your prior consent, except as described below:
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our clients and staff.

5. Online Counselling and Data Security

For online counselling sessions, we use secure, encrypted platforms to protect the privacy and confidentiality of your sessions. We do not record or store any video or audio from these sessions unless expressly authorized by you.

6. Your Rights

You have the right to:
• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to certain legal restrictions.
• Withdraw your consent for us to use your information, where applicable.
• To exercise any of these rights, please contact us using the information provided below.

7. Approach

Your therapist will complete an intake assessment to understand how your current difficulties may have developed and are maintained within the various contexts of your life. The results of this assessment will be shared with you.

8. Mutual Rights and Responsibilities

The relationship must remain limited to a respectful therapeutic framework. You may refuse any therapeutic suggestions offered to you or to suspend or cease treatment at any time. If you decide to stop treatment for any reason, please notify to your therapist.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us .

Consent to Treatment

I have read and understood the above information and any questions that I had, have been answered. I agree with the above consent form and freely consent psychological services.
Name of Client :

CONSENT TO RECEIVE PSYCHOLOGICAL SERVICES :
This consent form explain the nature of the psychological services that you are about to receive. As consent is an ongoing process, any changes that may influence your consent will be discussed with you.
Nature of treatment: (1) Evaluation and treatment planning : Approximately 1-3 session
(2) Intervention : Depends on many factors, such as the nature of your difficulties and readiness for change
(3) Termination : Approximately 1-2 session
(4) Involves developing a "toolbox" of strategies that may be used to help you maintain your treatment gains and reduce the likelihood of relapse and / or reoccurrence.
(5) Treatment effectiveness varies from person to person.

FEES AND PAYMENT :
1. Session are approximately 45-50 minutes in length
2. as per session giving in to registration form
3. If you want to cancel your appointment please inform us by message or by one phone call
at least 2 hrs before the scheduled time.
4. No payment return policy. Once you book your appointment